Course curriculum
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1
You Can Be a Communication Skills Master
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1 Quick Wins! The High Tech Way to Perfect Communication
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2 Listening is key (and why this isn't just a public speaking course)
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3 Become part of the top 1% of communicators right now!
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4 Good news, the problems we think we have, aren't real
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5 Communications skills are the most important skills for success and are the least taught
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6 Direct versus indirect communication
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7 Let's hop in with something new. Big Business Communications
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2
Customer Communication Skills For Your Consumer Life
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8 Communicate your message to companies, big and small, to get them to take action
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9 One person can get a huge corporation to pay attention and make things right
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10 This video ruined the weekend of Executives at a major Phone Company
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11 Here's what really happened. (1. goal. 2. message. 3. multiple audiences. 4. delivery mechanism. 5. style.)
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12 Never Let Any Company Have the Final Word with you again
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3
Accomplish Exactly What You Want With Assertive, Persuasive Communication
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13 Here is how you get Exactly Want you Want
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14 Master the Key to Motivation and Persuasion
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15 Nobody Cares About You, and That's OK
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16 See It, Taste It, Touch It, Feel It, Be It - Selling with Your Story
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17 The Ultimate in Confidence builder - Seeing is believing
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18 It's Easy to pass a Test when the Answer Is right in front of you
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4
A Few More Communication Fundamentals and You will Be Ready for Anything...
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19 You Are Normal to Fear Communicating In Some Circumstances
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20 The Power of the Positive
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21 Debunking the Myth of Charisma
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22 Never Fall for These Communication Gimmicks Again!
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23 Here is where You decide if You are serious about improving your skills
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24 Here is How to Get the Most Out of The rest of this course
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5
If You are in A Hurry and Only Have 1 Hour, Start Here
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25 Quick Wins! The Secret to Using Speaker Notes Effectively
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26 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make
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27 Developing Expert Judgment for Your Public Speaking and Presenting Opportuniti
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28 The Radical Yet Simple Solution To Finding Great Messages
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29 Your Stories Will Make Your Ideas Unforgettable
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30 Your PowerPoint Will Create Engagement, Not Slumber
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31 Building an Ethical Cheat Sheet Just for You
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32 This Is The Do Or Die Moment For Your Speaking Improvement
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34 I Will give You a Personalized Professional Presentation Critique Right Here
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33 There Is a Perfect Test for Your Speech Or Presentation
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35 Continuing Your Path of Public Speaking and Presentation Skills Impro
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9 Workplace Communication: Effectively Deliver Criticism - Business Communication
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62 How to Deliver Criticism in the Workplace Intro
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63 How to Deliver Criticism in the Workplace Start with Praise
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64 How to Deliver Criticism in the Workplace Isolate Exactly What is Wrong
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65 How to Deliver Criticism in the Workplace Give Highly Specific Advice
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66 How to Deliver Criticism in the Workplace End with Positive Context
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67 How to Deliver Criticism in the Workplace Video Rehearsal
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68 How to Deliver Criticism in the Workplace Conclusion
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7
10 Listening Skills: The Ultimate Business Communication Soft Skill for Leaders
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69 Quick Wins - The Cell Phone Secret to Good Listening Skills
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70 Stacking the Listening Environment in Your Favor
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71 The Telephone Listening Trap Will Never Catch You Again
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72 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills
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73 Setting Just One Agenda Item Listening
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74 It Is Incredibly Easy to See How Well You Are Listening - Test
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75 It's Even Easier to Listen When You Do This...
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76 Technology Will Eat Your Brain Unless You Do This
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77 Using Your Most Effective Body Language Tool
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78 The Best Listening Body Language From the Neck Down
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79 Reading the Speaker's Body
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80 Connecting At the Emotional Level with Your Colleague To Hear All
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81 Mastering the Art Of NOT Interrupting
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82 Asking for Clarification Is A Great Form Of Listening
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83 Engaging In Conversation At Just the Right Time
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84 Strong Listening Creates Strong Reactions From You
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85 Honing Your Sense of Timing and Judgment to Make You a Great Listener
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86 Using The Magic of Pen and Paper Tools To Your Advantage
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87 Summarizing the Conversation Is Great for You and Your Colleague
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88 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!
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89 Conclusion - Your New Reputation As a Great Listener!
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8
13 Using Your Voice As a Communications Tool
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129 How to Improve You Voice Record Your Voice
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130 How to Improve Your Voice Diagnosis Your Own Voice
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131 How to Improve Your Voice Feedback from Others
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132 How to Improve Your Voice Defining Your Exact Problems
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133 How to Improve Your voice Listen to Natural conversation
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138 How to Improve Your Voice Conclusions
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134 How to Improve Your Voice Practice Again and Record
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135 How to Improve Your Voice Don't Lower Your Voice
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136 How to Improve Your Voice practice on Video
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137 How to Improve Your Voice Other Techniques
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9
16 Assertiveness: You Can Be A More Assertive Communicator
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171 How to Be a More Assertive Public Speaker Intro
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172 How to Be a More Assertive Public Speaker Diagnosis
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175 How to Be a More Assertive Public Speaker Conclusion
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173 How to Be a More Assertive Public Speaker Must Have Style and Substance
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10
17 Business Communication With Your Boss - How To Ask for a Raise
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176 Ask for a Raise Overview
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177 Ask for a Raise Timing
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179 Ask for a Raise Be Positive
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178 Ask for a Raise Ask for an Appointment
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180 Ask for a Raise The Future
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181 Ask for a Raise The Ask
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182 Ask for a Raise What Not to Do
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183 Ask for a Raise Competing Job Offers
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184 Ask for a Raise Video Rehearsal and Conclusion
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24 Communication Skills for Technology Presentations
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295 How to Deliver Technology Presentations Intro
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296 How to deliver Technology Presentations Goal
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297 How to Deliver Technology Presentations Top Five Messages
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298 How to Deliver Technology Presentations Use Technology for Your Visuals
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299 How to Deliver Technology Presentations Don't get Lost in Details
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300 How to Deliver Technology Presentations Benefits not Features
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301 How to Deliver Technology Presentations Conclusion
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12
39 Just for Beginners
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505 Quick, Ethical Ways to Cheat Your Way to Communication Success
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506 You Will Be Motivating, Not Data Dumping
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507 Powering Your Points With Images and Slides
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508 Practice In the Friendliest Environment of All
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509 Getting Feedback So It Won't Hurt
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510 Yes, Even Beginner CAN Tell Stories
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511 Test Tubes for You
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512 You Are In Great Company - Find Out Who
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513 GPS for Your Communications
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514 You have Now Mastered Basic and Beyond Communication Skills
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40 Conquering Your of Public Speaking and Communicating
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515 Origins of Speaking Anxiety
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516 Fake Solutions that don't Work
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517 The Process of Eliminating Your Fear
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518 The Fear of Boring
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520 Cheat the System
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522 The Confident Speakers Attitude
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523 Long-Term Speaking Goals
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519 Rehearsing Your Presentation on Video
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521 Practice Makes...Comfortable
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14
42 Frequently Asked Questions About Communication Skills
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527 What Do I Do With My Hands While Giving a Presentation
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528 What Is the Best Way to Write a Presentation
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529 Is It a Good Idea to Memorize a Presentation
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530 What Should Happen After the Presentation
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531 What If You Are Asked a Question and You Don't Know the Answer
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533 How Can You Remember What To Say During a Presentation
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532 Who Is the Best Speaker In The World
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534 What Is the #1 Thing You Can Do to Improve Your Presentation
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535 What is the #1 Blunder Most People Make In their Presentation Skills
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536 What do You Do If You Are Nervous Before Giving a Presentation
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15
43 My Communication Stories
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537 Clintonian Eye Contact
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538 My Very First Presentation
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539 My Zombie Client
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540 Presenting the WRONG Way to the Media
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541 Surrounded by Machine Guns!
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542 Teaching Clients NOT to Act
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543 The Crying Beauty Pageant Winner
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544 The Fluttering Bird Flying to Nowhere
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545 You Never Have to Lurk In the Shadows Again
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16
44 Conclusion to Your Communications Skills Course
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546 Did I Forget Anything
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547 Conclusion You Are Now a Master In Communication Skills
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