Course curriculum
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            1You Can Be a Communication Skills Master- 
                    
                      
                    
                    
                    1 Quick Wins! The High Tech Way to Perfect Communication 
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                    2 Listening is key (and why this isn't just a public speaking course) 
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                    3 Become part of the top 1% of communicators right now! 
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                    4 Good news, the problems we think we have, aren't real 
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                    5 Communications skills are the most important skills for success and are the least taught 
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                    6 Direct versus indirect communication 
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                    7 Let's hop in with something new. Big Business Communications 
 
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            2Customer Communication Skills For Your Consumer Life- 
                    
                      
                    
                    
                    8 Communicate your message to companies, big and small, to get them to take action 
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                    9 One person can get a huge corporation to pay attention and make things right 
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                    10 This video ruined the weekend of Executives at a major Phone Company 
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                    11 Here's what really happened. (1. goal. 2. message. 3. multiple audiences. 4. delivery mechanism. 5. style.) 
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                    12 Never Let Any Company Have the Final Word with you again 
 
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            3Accomplish Exactly What You Want With Assertive, Persuasive Communication- 
                    
                      
                    
                    
                    13 Here is how you get Exactly Want you Want 
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                    14 Master the Key to Motivation and Persuasion 
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                    15 Nobody Cares About You, and That's OK 
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                    16 See It, Taste It, Touch It, Feel It, Be It - Selling with Your Story 
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                    17 The Ultimate in Confidence builder - Seeing is believing 
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                    18 It's Easy to pass a Test when the Answer Is right in front of you 
 
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            4A Few More Communication Fundamentals and You will Be Ready for Anything...- 
                    
                      
                    
                    
                    19 You Are Normal to Fear Communicating In Some Circumstances 
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                    20 The Power of the Positive 
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                    21 Debunking the Myth of Charisma 
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                    22 Never Fall for These Communication Gimmicks Again! 
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                    23 Here is where You decide if You are serious about improving your skills 
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                    24 Here is How to Get the Most Out of The rest of this course 
 
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            5If You are in A Hurry and Only Have 1 Hour, Start Here- 
                    
                      
                    
                    
                    25 Quick Wins! The Secret to Using Speaker Notes Effectively 
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                    26 Avoiding The Initial Wrong Turn Most Speakers and Presenters Make 
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                    27 Developing Expert Judgment for Your Public Speaking and Presenting Opportuniti 
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                    28 The Radical Yet Simple Solution To Finding Great Messages 
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                    29 Your Stories Will Make Your Ideas Unforgettable 
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                    30 Your PowerPoint Will Create Engagement, Not Slumber 
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                    31 Building an Ethical Cheat Sheet Just for You 
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                    32 This Is The Do Or Die Moment For Your Speaking Improvement 
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                    34 I Will give You a Personalized Professional Presentation Critique Right Here 
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                    33 There Is a Perfect Test for Your Speech Or Presentation 
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                    35 Continuing Your Path of Public Speaking and Presentation Skills Impro 
 
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            69 Workplace Communication: Effectively Deliver Criticism - Business Communication- 
                    
                      
                    
                    
                    62 How to Deliver Criticism in the Workplace Intro 
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                    63 How to Deliver Criticism in the Workplace Start with Praise 
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                    64 How to Deliver Criticism in the Workplace Isolate Exactly What is Wrong 
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                    65 How to Deliver Criticism in the Workplace Give Highly Specific Advice 
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                    66 How to Deliver Criticism in the Workplace End with Positive Context 
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                    67 How to Deliver Criticism in the Workplace Video Rehearsal 
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                    68 How to Deliver Criticism in the Workplace Conclusion 
 
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            710 Listening Skills: The Ultimate Business Communication Soft Skill for Leaders- 
                    
                      
                    
                    
                    69 Quick Wins - The Cell Phone Secret to Good Listening Skills 
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                    70 Stacking the Listening Environment in Your Favor 
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                    71 The Telephone Listening Trap Will Never Catch You Again 
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                    72 Housekeeping Note Sometimes You should Turn OFF Your Listening Skills 
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                    73 Setting Just One Agenda Item Listening 
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                    74 It Is Incredibly Easy to See How Well You Are Listening - Test 
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                    75 It's Even Easier to Listen When You Do This... 
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                    76 Technology Will Eat Your Brain Unless You Do This 
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                    77 Using Your Most Effective Body Language Tool 
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                    78 The Best Listening Body Language From the Neck Down 
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                    79 Reading the Speaker's Body 
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                    80 Connecting At the Emotional Level with Your Colleague To Hear All 
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                    81 Mastering the Art Of NOT Interrupting 
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                    82 Asking for Clarification Is A Great Form Of Listening 
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                    83 Engaging In Conversation At Just the Right Time 
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                    84 Strong Listening Creates Strong Reactions From You 
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                    85 Honing Your Sense of Timing and Judgment to Make You a Great Listener 
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                    86 Using The Magic of Pen and Paper Tools To Your Advantage 
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                    87 Summarizing the Conversation Is Great for You and Your Colleague 
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                    88 The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time! 
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                    89 Conclusion - Your New Reputation As a Great Listener! 
 
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            813 Using Your Voice As a Communications Tool- 
                    
                      
                    
                    
                    129 How to Improve You Voice Record Your Voice 
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                    130 How to Improve Your Voice Diagnosis Your Own Voice 
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                    131 How to Improve Your Voice Feedback from Others 
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                    132 How to Improve Your Voice Defining Your Exact Problems 
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                    133 How to Improve Your voice Listen to Natural conversation 
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                    138 How to Improve Your Voice Conclusions 
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                    134 How to Improve Your Voice Practice Again and Record 
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                    135 How to Improve Your Voice Don't Lower Your Voice 
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                    136 How to Improve Your Voice practice on Video 
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                    137 How to Improve Your Voice Other Techniques 
 
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            916 Assertiveness: You Can Be A More Assertive Communicator- 
                    
                      
                    
                    
                    171 How to Be a More Assertive Public Speaker Intro 
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                    172 How to Be a More Assertive Public Speaker Diagnosis 
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                    175 How to Be a More Assertive Public Speaker Conclusion 
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                    173 How to Be a More Assertive Public Speaker Must Have Style and Substance 
 
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            1017 Business Communication With Your Boss - How To Ask for a Raise- 
                    
                      
                    
                    
                    176 Ask for a Raise Overview 
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                    177 Ask for a Raise Timing 
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                    179 Ask for a Raise Be Positive 
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                    178 Ask for a Raise Ask for an Appointment 
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                    180 Ask for a Raise The Future 
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                    181 Ask for a Raise The Ask 
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                    182 Ask for a Raise What Not to Do 
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                    183 Ask for a Raise Competing Job Offers 
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                    184 Ask for a Raise Video Rehearsal and Conclusion 
 
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            1124 Communication Skills for Technology Presentations- 
                    
                      
                    
                    
                    295 How to Deliver Technology Presentations Intro 
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                    296 How to deliver Technology Presentations Goal 
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                    297 How to Deliver Technology Presentations Top Five Messages 
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                    298 How to Deliver Technology Presentations Use Technology for Your Visuals 
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                    299 How to Deliver Technology Presentations Don't get Lost in Details 
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                    300 How to Deliver Technology Presentations Benefits not Features 
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                    301 How to Deliver Technology Presentations Conclusion 
 
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            1239 Just for Beginners- 
                    
                      
                    
                    
                    505 Quick, Ethical Ways to Cheat Your Way to Communication Success 
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                    506 You Will Be Motivating, Not Data Dumping 
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                    507 Powering Your Points With Images and Slides 
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                    508 Practice In the Friendliest Environment of All 
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                    509 Getting Feedback So It Won't Hurt 
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                    510 Yes, Even Beginner CAN Tell Stories 
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                    511 Test Tubes for You 
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                    512 You Are In Great Company - Find Out Who 
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                    513 GPS for Your Communications 
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                    514 You have Now Mastered Basic and Beyond Communication Skills 
 
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            1340 Conquering Your of Public Speaking and Communicating- 
                    
                      
                    
                    
                    515 Origins of Speaking Anxiety 
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                    516 Fake Solutions that don't Work 
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                    517 The Process of Eliminating Your Fear 
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                    518 The Fear of Boring 
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                    520 Cheat the System 
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                    522 The Confident Speakers Attitude 
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                    523 Long-Term Speaking Goals 
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                    519 Rehearsing Your Presentation on Video 
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                    521 Practice Makes...Comfortable 
 
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            1442 Frequently Asked Questions About Communication Skills- 
                    
                      
                    
                    
                    527 What Do I Do With My Hands While Giving a Presentation 
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                    528 What Is the Best Way to Write a Presentation 
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                    529 Is It a Good Idea to Memorize a Presentation 
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                    530 What Should Happen After the Presentation 
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                    531 What If You Are Asked a Question and You Don't Know the Answer 
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                    533 How Can You Remember What To Say During a Presentation 
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                    532 Who Is the Best Speaker In The World 
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                    534 What Is the #1 Thing You Can Do to Improve Your Presentation 
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                    535 What is the #1 Blunder Most People Make In their Presentation Skills 
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                    536 What do You Do If You Are Nervous Before Giving a Presentation 
 
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            1543 My Communication Stories- 
                    
                      
                    
                    
                    537 Clintonian Eye Contact 
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                    538 My Very First Presentation 
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                    539 My Zombie Client 
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                    540 Presenting the WRONG Way to the Media 
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                    541 Surrounded by Machine Guns! 
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                    542 Teaching Clients NOT to Act 
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                    543 The Crying Beauty Pageant Winner 
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                    544 The Fluttering Bird Flying to Nowhere 
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                    545 You Never Have to Lurk In the Shadows Again 
 
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            1644 Conclusion to Your Communications Skills Course- 
                    
                      
                    
                    
                    546 Did I Forget Anything 
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                    547 Conclusion You Are Now a Master In Communication Skills 
 
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