Course Description

Crisis Communications Training for Oil and Gas Executives

This course is for oil and gas executives who may have to face the media during a crisis. You will learn exactly how to look comfortable, prepare messages, answer questions and speak in sound bites. You will learn how to avoid disastrous sound bites and off message quotes that have cost other energy companies billions of dollars in market cap in the past. You will be prepared to face the media in the future if and when you suffer a crisis.

The BP Gulf disaster cost that company tens of billions of dollars in market cap, in part, because of how poorly their executives handled the media during this crisis. You can learn from their mistakes.

TJ Walker has conducted media training and crisis communications training workshops for oil and gas executives from the Middle East to Texas to around the world. He will give you real world examples on exactly what to do and not do during a crisis.

If a disaster hits your refinery, tanker, or well, the whole world is going to see it. The media will come calling. You must have good answers to fair questions. "No comment" will be interpreted as guilt of negligence and environmental law breaking. And bad answers will generate headlines around the world, especially if you claim that you "want your life back!"

You can't control all events surrounding a crisis and you can't control the media's questions, but you CAN control your message, your answers and your sound bites. If you are an energy executive, you owe it to yourself, your career and your company's brand to sign up today for the

Crisis Communications Training for Oil and Gas Executives Course

Course curriculum

  • 2

    Messaging

  • 3

    Answering Questions and Hold Press Conferences

    • How to Answer Questions

    • More basics on How to Answer Questions in a Media Interview

    • Biggest Blunders to Avoid

    • Answer One Question at a Time

    • Keep Your Eyes on Your Message Points

    • Do Not Repeat Negative Words from a Reporter

    • Tell Reporters 'I Don't Know'

    • Always Be Moving toward Your Message Points

    • Give Brief Answers to Tough Questions

    • Aim for All Three Messages In Every Answer

    • Re-Write the Reporter's Questions in Media Interviews

    • Don't Add One more thing at the End of the Interview

    • Don't try to Control the Interview

  • 4

    Sound Bites and Quotes

    • Oil and Gas Sound Bites

    • What is a Sound Bite?

    • Sound Bites: Bold Action Words

    • Sound Bites: Reporters Love Cliches

    • Sound Bites: Emotion

    • Sound Bites: Give Specific Examples

    • Sound Bites: Absolutes

    • Sound Bite Tools: Attacks

    • Sound Bite Tools: Humor

    • Sound Bite Tools: Rhetorical Questions

    • Sound Bite Tools: Analogies

    • Sound Bite Tools Pop Culture References

    • Three Easiest Sound Bite Tools

    • Reflections on Sound Bites

  • 5

    Final Preparations

    • How to Rehearse in 60 Seconds or Less

    • Feedback

    • Conclusion and Final Tips

  • 6

    Bonus Section

    • The Epic Crisis Communications Disasters of BP

    • Lecture from Liaqat Amin Satti

    • Media Training A to Z

    • Media Training Success

    • Bonus Course